Whilst the NHS Referral To Treatment (RTT) waiting times increased by 40%, the Isle of Wight (IOW) has reduced by 1%. In July 2020, the Trust commissioned Medefer to help deliver its virtual outpatient services as part of its COVID-19 recovery programme.
The Trust had identified over 3,000 patients waiting for an outpatient attendance across all clinical specialties and a forecasted GP referral activity of 27,000 patients per year.
The primary concern was managing the clinical risk of closing outpatient services during the pandemic, and ensuring patients requiring urgent intervention for non-COVID-19 related conditions were managed appropriately and timely. All whilst reducing the risk of infection.
The Isle of Wight partnership with Medefer was recognised as the winner of the ‘Best Elective Care Recovery Initiative’ in the 2022 HSJ Partnership Awards.