Our vision for neighbourhood care and the NHS 10 Year Plan

Specialist care without the wait: A community led, digital first approach
NHS 10-year plan
NHS 10-year plan

An opportunity to rethink specialist care

Neighbourhood teams are central to the NHS 10‑Year Plan, yet fragmented access to specialists still creates too many hand‑offs, delays and long outpatient waits. Medefer offers a different route: a proven, digital first model that lets local teams draw on a national consultant network exactly when they need it.

How our model supports the NHS 10 Year Plan

  • Earlier intervention: Faster diagnostics and consultant input.
  • Digitally enabled delivery: Virtual clinics remove unnecessary travel.
  • Community focused care: Tests and procedures closer to home.
  • Joined‑up working: With a shared purpose.
  • Proactive, personalised care: Advice and follow‑up tailored to the person.
  • Better use of existing capacity: Avoids waste and delays, unlocking clinical time.
NHS 10-year plan

Redefining specialist care, together

Specialist care often feels disconnected, a hand‑off, a delay, the next step. Medefer enables:

  • Faster access to specialist care
  • Shared care planning with GPs and neighbourhood teams
  • Earlier specialist support for prevention and long term condition management
  • A collaborative approach to problem‑solving

Specialist input becomes part of the team, not a separate track.

Community Diagnostic Centres and neighbourhood hubs are strong foundations. Medefer adds real‑time coordination:

  • Diagnostic access across neighbourhood and regional footprints
  • Specialist triage and review integrated with booking process
  • Patient choice of location and modality
  • Faster results, fewer unnecessary appointments

Digital first, locally responsive, nationally supported.

The traditional model is “refer, see, discharge.” Real care is continuous. Medefer offers:

  • Rapid advice for referrers
  • Virtual MDT participation and shared case reviews
  • Specialist input into long term condition management
  • Partnership in early‑diagnosis and prevention projects
  • Participation in virtual MDTs and planning sessions
  • Use of shared records and decision tools
  • Support for GPs, clinicians, navigators and local charities

Our approach is collaborative, not declarative, supportive, not structural, opportunity led, not authority driven. We adapt to your system, not the other way round.

  • Upto 90% fewer unnecessary outpatient referrals
  • Faster access to diagnostics and reporting
  • Earlier diagnosis rates from targeted community projects
  • Higher GP confidence managing complex cases
  • Improved patient experience through choice, clarity and speed

We don’t bring a fixed product but capability shaped to your needs

  • Where could specialist input improve outcomes?
  • How might diagnostics be more coordinated?
  • What could we co‑design to support your neighbourhood team?

Patient with a question?

If you need guidance on our services, get in touch with our friendly team, we’re available Monday to Friday, 9am to 5pm.

NHS partners and clinicians

Need guidance on our services? Get in touch with our friendly team, we’re available Monday to Friday, 9am to 5pm.

Knowledge hub

Case study: Barking, Havering and Redbridge

Case study: Barking, Havering and Redbridge

Partner stories
Case study: Isle of Wight NHS Trust

Case study: Isle of Wight NHS Trust

Partner stories
Case study: Transforming prostate cancer detection through digital, proactive care

Case study: Transforming prostate cancer detection through digital, proactive care

Partner stories
Case study: James Paget University Hospital (JPUH)

Case study: James Paget University Hospital (JPUH)

Partner stories

Medefer cited by NHSE as example of breaking down barriers to specialist care

Press releases
Medefer acknowledged as key contributor to shaping the strategy of the landmark launch of NHS Online.

Medefer acknowledged as key contributor to shaping the strategy of the landmark launch of NHS Online.

Press releases