Online dermatology treatment
Your clinical care, safely delivered.
Expert dermatology, delivered fast
Join 150,000+ patients treated by Medefer. Direct access to expert-led care, nationwide tests and consultant support. No referrals. No delays. Just results
How it works
Fast online dermatology diagnosis
Securely upload your skin photos and connect with a consultant over video. Cases are reviewed and diagnosed between 1 to 48 hours.
Consultant review
A consultant dermatologist reports your condition with a recommended treatment plan.
Clinical treatment
Your clinical plan will be arranged by us. Treatments can be delivered anywhere in the UK.
Consultant-led support
Our expert multidisciplinary team, including specialists and consultant dermatologists, are here just in case we find anything that shouldn’t be there.
Award winning healthcare, built around you
Winner: Best Virtual Health Services 2025
London (UK Enterprise Awards)
Winner: Best in Patient-Centric Virtual Health Services 2024
London (UK Enterprise Awards)
Winner: Most Innovative Specialist-Led Virtual Healthcare Provider 2023
UK (EU Business News, European Enterprise Awards)
Winner: Best Patient-Focused Virtual Health Service 2023
UK (Acquisition International)
Winner: Environmental Sustainability Project of the Year 2024
HSJ Awards
Winner: Best Healthcare Provider Partnership with the NHS 2023
HSJ Awards
Winner: Most Effective Contribution to Clinical Redesign 2023
HSJ Awards
Highly Commended: Most Effective Contribution to Improving Cancer Outcomes 2030
HSJ Awards
Winner: Best Elective Recovery Initiative 2022
HSJ Awards
Select the dermatology package that works for you
You can get a diagnosis from the comfort of your home.
Select the dermatology package that works for you
You can get a diagnosis from the comfort of your home.
Our award-winning dermatology team leaders
Founded by ex-NHS professionals, we provide a patient-first approach with live support and dermatologist-only treatments for expert care
Dr. Ravi Ramessur
Naema Mohamed
Tony Boness
Dr Bahman Nedjat-Shokouhi
Got a question? We’re here to help
Need guidance on our services? Get in touch with our friendly team, we’re available Monday to Friday, 9am to 5pm.
Prefer a quick live chat?
Start a live chat now and get instant answers.
Meet our Consultant Dermatologist
All our patients are reviewed by qualified consultants.
No matter the treatment, you’re in safe hands
Dr. Neda Alband MBBS MRCP (Derm) PGCert (Medical Education)
Consultant Dermatologist Lead
Like-minded patients
We’ve got your skin covered
From acne and eczema to rashes and infections, our experts diagnose and treat a wide range of skin conditions quickly and professionally. Whether it’s a persistent concern or a sudden flare-up, you’ll get fast, professional advice and treatment.
Acne and acne vulgaris
Eczema and dermatitis (mild to moderate)
Psoriasis (mild to moderate cases)
Rosacea
Urticaria
Vitiligo
Granuloma annulare
Nodular prurigo
Pityriasis versicolor
Scarring and venous eczema
Female pattern hair loss
Alopecia areata
Scarring hair loss
Nail disorders
Tinea corporis
Capillaritis
Small vessel cutaneous vasculitis
How we compare
The benefits of using Medefer’s dermatology services
 | |
|---|---|
|
Specialist care: Fast access to dermatologists | |
|
Fast care plans: Advice and treatment in 48 hours | |
|
Remote diagnosis: Expert care from home | |
|
Video consultations: Add a call with our clinical team | |
|
Regulated care: CQC-approved for safety | |
|
Transparent pricing: Fixed-cost packages | |
|
Diagnostic tests: Biopsies and blood tests if needed | |
|
Specialist prescriptions: Consultant-approved treatments | |
|
Skin cancer checks: Not provided remotely | |
|
Emergencies: Not for urgent cases |
More questions?
Our services are exclusively for individuals aged 18 and over. We do not treat under-18s, as our expertise is tailored to adult healthcare. For those under 18, we recommend seeking care from a paediatric specialist.
Medefer Dermatology offers fast, remote access to consultant dermatologists, providing expert diagnosis and treatment advice for a wide range of skin, hair, and nail conditions. You’ll receive a personalised care plan based on your submitted questionnaire and images, with prescriptions available where appropriate.
Right now all tests and procedures are available in London clinics at an additional cost if recommended by your consultant.
Our remote service provides you with fast access to initial assessment and a treatment plan. If your plan requires procedures or in-person tests, you will receive a clear plan outlining all recommended treatments and next steps.
1.If you need blood tests: We can provide these nationally.
2. If you need a procedure (like a biopsy): We offer these at our London clinics.
You can choose to have procedures with us, or use your consultant’s plan to arrange them yourself. The benefit is in the access to specialist consultant expertise and a clear treatment plan, enabling efficient care tailored to your needs, wherever you choose to proceed.
We can arrange:
1. Blood tests – Available nationwide through our partner network.
2. Skin biopsies & scrapings – Available in London clinics at an additional cost if recommended by your consultant.
Next steps: Your choices for tests and procedures
Most patients only need simple treatments to get better quickly. But if more tests are recommended, we’re here to help you move forward with confidence.
If your consultant advises a biopsy, skin scraping or other tests, you can choose where to have them done. For a convenient, consultant-led option, we offer testing through our London-based clinics at competitive prices. Blood tests are available nationally.
Once your results are ready, you’ll receive a clear, personalised plan explaining the findings and next steps. Need an extra talk through?
 Dermatoscope | |
 Biopsy and Histology | |
 Chest X-Ray | |
 Nail clipping (self collect) | |
 Skin Scrapings and Microbiology |
 Phlebotomy and blood collection equipment | |
| |
Hair loss non scarring young male, full set | |
 Hair loss (non scarring) female, pre-menopausal, full set | |
Hair loss (non scarring), female, post-menopausal | |
Hair loss (scarring) | |
 Immunobullous disorder | |
 Pruritus | |
 Skin blistering | |
 Urticaria Vasculitis Screen | |
Urticaria/Angioedema screen | |
Urticaria | |
 Vitiligo | |
 Acne |
 Optional consultant telephone consultation |
Medefer Dermatology offers fast, remote access to consultant dermatologists, providing expert diagnosis and treatment advice for a wide range of skin, hair, and nail conditions. You’ll receive a personalised care plan based on your submitted questionnaire and images, with prescriptions available where appropriate.
If your condition requires face-to-face care or advanced procedures, we’ll guide you on the next steps. This may involve referral to another provider or accessing NHS care.
Ensure your photos are well-lit and focused. Use natural light when possible and take both close-up and wider shots. Avoid clothing or accessories that might obstruct the view.
Absolutely. All patient data, including photos, is stored securely and accessed only by authorised medical professionals.
Yes, you can upgrade your package if needed. Contact our team to arrange this.
These are not included in the standard package. We’ll explain the options and associated costs if such procedures are necessary.
If a diagnostics test is recommended but you can’t access our London clinics, we will:
1. Explain why the test is needed and what it helps diagnose.
2. Provide a specialist recommendation letter outlining the test.
You can then:
3. Discuss with your NHS GP to see if it can be arranged through the NHS.
4. Arrange the test privately at a local provider of your choice
Many skin conditions can be diagnosed and managed remotely, based on your consultant review of images and questionnaire.
Currently, we offer tests and procedures in London clinics and we provide blood tests nationally
Yes. Medefer is a remote-first national service. Many patients only need a consultant-led remote assessment. If further tests are needed, we’ll guide you on how to arrange them locally.
