About
We invent elegant solutions that create new capacity and promote patient choice
94%
Patient
satisfaction rate
(NHS Friend & Family Test Scoring)
48h
NHS consultant
response time
7.3
GP referral to discharge in weeks
Medefer’s elegant simplicity
We know the NHS is the beating heart of our country. It only works because of the hard work of so many people. From nurses on the front line to specialist doctors and managers, everyone helps to keep things running. However, because the NHS is so big and so busy, even the best workers can have a hard time providing top care all the time.
We have made a solution we call “elegant simplicity.” Our inventive outpatients service makes it easier for patients to go from seeing their GP to getting better. It also helps GPs, Trusts, and the whole NHS by creating more space for care when it’s needed.
Our service helps connect patients with NHS consultants, making it easier to handle changes in demand. We believe in giving patients more choices and quick access to great healthcare. That’s our promise to our patients and stakeholders.
We live by our values
Patient-first in everything we do
We put patients first in everything we do. It defines how we make decisions in all aspects of the business, guiding Medefer’s growth and evolution. We prioritise patient voices, using Patient Participation Groups (PPGs) to enhance safety and quality of care. The more we listen, the more we learn.
Building strong partnerships
We work closely with everyone involved, connecting NHS organisations and excess capacity in the independent sector. These partnerships help us make our service better and more efficient.
Leading with invention
We’re passionate about invention. We pioneered new ideas and processes that are revolutionising how we think about healthcare. From hot clinics to patient dashboards, our inventions are designed to improve the patient experience. We are always looking for ways to adapt and find the best ways to help patients in the future.
Join Medefer
Partnerships
Join Medefer to be part of a healthcare system that prioritises patient outcomes and satisfaction. For more information, contact us at 08000 112 113 or email partners@medefer.com. Together, we can make a lasting impact on elective care.
“Working hand in hand with Medefer has been an instrumental journey towards transforming patient care. Through our strong collaboration, we’ve successfully achieved a significant reduction in patient wait times and effectively cleared the backlog. This partnership exemplifies the power of synergy in healthcare, where dedication and teamwork pave the way for improved outcomes and a brighter, healthier future for our community.”
— Adam Savin, Director of Operational Planning and Performance,
Dorset County Hospital NHS Foundation Trust
Careers
Medefer is an incredible place for specialist doctors in the UK to work. Our doctors help review referrals from GPs and guide patients through their care, all online. Our team includes NHS Consultants who work with Medefer to make healthcare better for everyone. We have over 100 NHS Consultants who work in many di!erent areas of medicine. Doctors at Medefer can choose how many cases they want to take on, so the job is flexible and fits their schedule. This way, they can help as much as they want and make an enormous di!erence in patient care!
Press releases
Medefer’s online community
