Helping you get an earlier diagnosis
How we can help you
With Medefer, you can get assessed by a consultant within a few days.
We provide you with fast access to specialist advice, tests, and appointments, helping you get the care you need quickly. Within 48 hours, your case will be reviewed by a consultant.
Our expert team works alongside the NHS and your GP, planning your treatment offering support every step of the way. You’ll receive the best available care and achieve the best possible outcomes.
Patient Choice: Your right to receiving NHS care
Patient choice is central to the NHS Constitution for England. When your GP refers you to a specialist, you have the right to choose who will provide your care. It’s an important right that many patients may not realise they have.
Medefer believes that patient choice positively affects your experience. When you’re involved in decisions about your healthcare, it helps you feel more in control and confident about the treatment you receive. You can choose a care provider based on their reputation, waiting times, or location. Plus, you can access care faster, reducing the stress of waiting.
If you want to know more about your legal right to choose where you have your NHS treatment, you can find out more on this NHS website.
Download our guide on how to get an NHS referral to Medefer, simply show it to your GP using your phone or print it out
- General Surgery
- Gastroenterology
- Hepatology
- Neurology
- Menopause
- Endocrinology
- Colorectal
- Cardiology
- Diabetes
- Pain Management
- Headaches
- Haematology
- Upper GI
- Rheumatology
- Dermatology
Choosing where you get treated matters. Being able to pick your hospital or care provider is important. It means you can find a place that suits your needs, like having shorter waiting times or a location that’s easier for you to visit. Making the right choice helps you feel more comfortable and in control of your care. NHS treatment is free, no matter where you go.
You can choose a different hospital if needed. If the waiting time at your local hospital is too long, you don’t have to stick with it. Your GP will give you options, including private services, and you can choose the one that works best for you. This can help you get treatment faster and in a place that makes you feel comfortable.
You have a right to change where you get your care. Here’s how it works:
When can I switch providers?
You can switch hospitals if:
- You’ve waited more than 18 weeks for non-urgent care.
- You’ve waited more than two weeks for a cancer specialist appointment.
If you qualify, the Integrated Care System (ICS) or NHS England will help you find a faster option. You’ll have the choice of switching to another hospital or clinic. Your choice matters!
When can’t I switch providers?
You can’t switch if:
- Your treatment isn’t led by a consultant
- You chose to wait longer
- It’s not safe to treat you right now
- You missed appointments or declined treatment
- You’re on the transplant list or using maternity services
- Your doctor decides to monitor you without treatment
Medefer is leading the way in championing patient choice. We work with multiple NHS trusts and clinics to cut NHS waiting times and get patients the care they need. Our service allows for rapid clinical assessments. Most patients who choose Medefer complete their treatment pathway with us from their first appointment to their last.
We manage your specialists, testing, and treatment, working closely with your GP and NHS consultants. We want you to focus on getting better, not stressing about wait times. Your recovery is our top priority.
We offer convenient healthcare services that reduce the need for hospital visits. Many patients can receive care from the comfort of their homes, saving time and reducing stress. We work alongside NHS providers to ensure that if further treatment is needed, you’re referred to the most suitable provider without delays.
- Our consultants provide rapid case reviews, cutting wait times compared to in-person visits.
- With a large network of specialists, Medefer can assign and schedule consultations within hours, not weeks.
- All patient records and test results are managed digitally, allowing specialists quick access for faster care decisions.
- Medefer ensures timely follow-up appointments and tests, reducing delays in the patient’s care journey.
Medefer is a pioneer in inventive outpatient services. We use familiar technology, like phone calls and online tools, so you usually don’t need to visit consultants in person. This also helps you, your GP, and your doctors easily access your medical records and talk to each other.
You can book phone appointments or schedule tests with our partners. Most of the time, this happens within a few days or weeks. This makes it easier to fit into your schedule and keeps you from needing to travel so often.
Medefer is also committed to sustainability. We rely on phone and internet-based services. This reduces the need for travel and paper records, which helps lower carbon emissions and conserve resources. With fewer in-person appointments, we’re minimising the impact on the environment.
Fewer paper records, fewer carbon emissions, and fewer infrastructure demands. We’re working towards a greener future.
How Medefer works for you as an NHS patient
We want to help you get referred to us
Download the letter
Download this letter template and give it to your GP
Fill the quick form
Fill out a form that sends a symptoms report that helps your GP diagnose your symptoms and a note on how they can refer you to Medefer for your outpatients care.
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