Eliminating the waitlist in Barking, Havering and Redbridge

Pre-pandemic, Barking, Havering and Redbridge University Trust (BHRUT) had the forsight to seek to reduce waiting times to improve patient care.

Medefer established a partnership with the CCG in March 2017, tasked with building a Gastroenterology Virtual hospital for BHRUT outpatient services.

To this day, Medefer supports gastroenterology across BHRUT by managing outpatient appointments – support that proved critically important during COVID-19.

The goals

Building a virtual hospital for BHRUT:

Following implementation of our model, we have delivered:

Our virtual hospital model has created exceptional impact:

“Service was quick and it’s usually difficult to get such services, so it was really good.” – Patient, BHRUT